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Noticeboard

Noticeboard contents :  Text Messaging for appointments, On-Line access, 'Live Well, Feel Better' and Giving up smoking

  • March 12, 2018 - Press Release

     

    £55k award for new health hub in heart of Lewes

     

    Plans to improve access to GPs and provide a broader range of health services in Lewes have been recognised by a £55,000 government award for the new health hub in North Street Quarter.

     

    The award comes from The Greater Brighton One Public Estate Programme which supports projects that improve public services, stimulate economic growth and free up land for regeneration. It was awarded following a joint bid from Lewes District Council and local healthcare partners, including Lewes’s three GP practices who will join forces to offer more services and improved access for local people.

    School Hill Medical Practice, St Andrews Surgery and River Lodge Surgery will relocate into the new health hub, while still retaining the Ringmer branch surgery for the community. The creation of a health hub in the heart of the town will help meet increased demands on local GP practices. More appointments will be available as the health hub will be open seven days a week and will bring together other healthcare providers including a practice pharmacist, paramedic and nurse specialists.

    The grant will be used to design the facilities and spaces inside the hub. Specialist healthcare architects Murphy Philipps have been appointed to carry out the work, which will help health providers to plan their move into the hub and ensure the new premises meet their operational needs. The external design of the health hub has been carried out by the team of architects working on North Street Quarter and has been given full planning approval.

     

    Dr Jason Heath, GP partner at St Andrews Practice, said: “We are one step closer to being able to offer high quality integrated General Practice from the very heart of the town, in a way that is sustainable and secured for the local community for the future.

     

    “We will now work with architects Murphy Philipps on the specifications of the design on the state-of-the-art premises, which will see an integrated primary and community care facility with the long term aim to transform the delivery of health and social care in the town, and better support people to lead healthy lives.” 

     

    Marc Levinson from specialist healthcare architects Murphy Philipps, said: “We are very excited to be part of the team on this exciting project to enhance health services for local people. We will be working closely with health providers to tailor the new facilities to make sure they meet the needs of the community, and are fit to provide first rate care.”

     

    The North Street Quarter health hub forms part of a wider model for Lewes with the development of a health and social care campus, encompassing both existing facilities and a new facility. The Lewes Health Campus will be a catalyst for change to health and social care for the whole town of Lewes and wider population.

     

    There is no need for patients registered at the three surgeries to do anything to get a new GP as they remain registered with the GP partners working from Lewes Health Hub.

    Updates about the progress of the Health Hub will be posted on the North Street Quarter website. Please visit www.northstreetqtr.co.uk for further information.

  • On-Line access. Please see links on the Home Page for more details about on-line access for Appointments, Repeat Prescriptions, access to your Patient Records and access to test results.

  • Live Well, Feel Better - for more details see the link on the home page

 Life Well Feel Better

  • Free Health Checks for all patients aged 40-75 - If you would like to benefit from a free Health Check please contact us. Health Check surgeries are currently running. 

  • ‘Do you want to give up smoking?  Have you been thinking about quitting?  If so, do you know that you can get access to your local stop smoking service who have a proven track record in helping people to stop smoking and stay stop.  If you are interested in giving up or need any advice on the best way to do so why not ring the surgery on the number above and ask about the how you can access the service locally near you’ or click this link - NHS Smokefree

Repeat Prescriptions


green_pill_spillPatients on regular medication will require repeat prescriptions and, for a safer and speedier service, repeat prescriptions are now computerised. Your doctor will have entered what medication you are taking on the computer, and each time a new prescription is written by the computer a new request form is also generated for you to make your next request. 


For medico-legal reasons, prescription requests for repeat prescriptions are not taken over the telephone as errors can occur in verbal communication.


Prescriptions will be ready for collection 48 hours (i.e. two working days) after being requested (this may be longer if you ask for the prescription to go to a specific chemist - see below).


If you have more than one repeat prescription, please try to order all your items together.


If you wish for us to post your prescription back to you, please enclose a stamped, addressed envelope with your request.


You may also request for your prescription to be sent to a particular local pharmacy (St Annes, Boots, Bakers, or Wyborns in Lewes or Lloyds at Ringmer) please ensure you indicate this clearly on your request form. 


If you are requesting medication which is not on your form, please add this clearly on the request slip and it will be added after verification with the doctor. 


Online Prescription Requests


The Practice now offers patients the chance to request their repeat prescriptions online.


If you are interested in signing up for this service, please complete the form below and bring it in to our Reception Team, along with two forms of ID (one must be photographic ID, e.g. Driver's licence).  Once the form has been received, the Receptionists will send out a letter with details of your registration for the service.


If you are already signed up to the service, click here to access the online prescription request service.


Online Access - Patient Information Leaflet.docx


Online Access Registration Form.doc


Prescription Ordering Direct (POD)


A new and convenient way to order your repeat prescription. 


Telephone 0808 164 7678 (Freephone) call Monday to Friday between 8am and 4pm (excluding bank holidays)


All it takes is a simple phone call that you can make from the comfort of your own home - there's no need to go into your GP practice or pharmacy.


Who can use this service? Anyone can use the POD service.


Why use this new service? This service hopes to reduce prescription waste by helping to ensure patients order the medication they need, when they need it. Ordering your repeat prescription will be a quick and simple telephone call. You can discuss your medication requirements and we can alert you if a medication review is needed.


Who will you be talking to? The NHS POD service is provided, on behalf of your GP practice, by NHS High Weald Lewes Havens Clinical Commissioning Group. Your call will be answered by a dedicated, experienced and fully trained prescription co-ordinator.


How does the NHS POD work? You will be asked which GP practice you belong to and if you consent to your medical record being accessed to process your prescription request. You will then be asked to confirm your identity by giving personal details such as name and date of birth. Each item on your repeat will be discussed and only those needed, will be ordered.


Why are we offering this new service? Our aim is to ensure that patients are receiving the correct quantity of medication needed in a timely manner, to reduce the amount of prescription waste in our area. Unused prescription medicines cost the NHS millions of pounds every year.


I am happy with my existing service. Do I have to change? You will still be able to order your prescriptions online or in person through your GP practice, but will no longer be able to order through the pharmacy. In order to reduce prescription waste we believe that patients need to take responsibility and control of their own medication needs. You can still use the same pharmacy to supply your medicines and any delivery arrangements should still remain in place.


How can patients help reduce prescription waste? Check your medication cupboard before ordering more, order prescriptions when you have 7 days of medications left and let us or your surgery know if you have stopped taking any of your medicines.


 

 
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